How To Fix CRM_ISX_BTX_MSG_DIST024 - &1 entries were planned in &2 blocks in &3 queues

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_MSG_DIST - Message Class CRM_ISX_BTX_MSG_DIST

• Message number: 024

• Message text: &1 entries were planned in &2 blocks in &3 queues

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_MSG_DIST024 - &1 entries were planned in &2 blocks in &3 queues ?

  The SAP error message CRM_ISX_BTX_MSG_DIST024 typically indicates an issue related to the distribution of business transactions in the SAP CRM system. The message suggests that a certain number of entries were planned in a specified number of blocks across a certain number of queues. This can occur in scenarios where there are issues with the distribution of messages or transactions, often related to the configuration of the system or the processing of queued messages.
  Cause:
  
  Queue Overload: The system may be experiencing an overload of messages in the queues, leading to a backlog.
  Configuration Issues: There may be misconfigurations in the message distribution settings or in the CRM system itself.
  System Performance: Performance issues in the SAP system can lead to delays in processing messages, causing them to accumulate in queues.
  Network Issues: Problems with network connectivity can also affect the distribution of messages between systems.
  Transaction Volume: A sudden spike in transaction volume can overwhelm the system's ability to process messages efficiently.
  
  Solution:
  
  Monitor Queues: Check the status of the queues in the SAP system. Use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor and analyze the queues.
  Adjust Configuration: Review and adjust the configuration settings related to message distribution. Ensure that the settings are optimized for your system's workload.
  Performance Tuning: Consider performance tuning of the SAP system. This may involve optimizing database performance, increasing system resources, or adjusting background job scheduling.
  Batch Processing: If applicable, consider processing messages in smaller batches to reduce the load on the system.
  Error Logs: Check for any error logs or dumps that may provide additional information about the underlying issue. Use transaction ST22 for dumps and SM21 for system logs.
  System Restart: In some cases, restarting the relevant services or the entire system may help clear the backlog and resolve the issue.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the context of the error.
  Documentation: Review SAP documentation related to CRM message distribution and processing for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.