How To Fix CRM_ISX_BTX_DISCOUNT004 - Maintain a characteristic and value for discount &1

CRM_ISX_BTX_DISCOUNT004 - Overview

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 004

• Message text: Maintain a characteristic and value for discount &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT004 - Maintain a characteristic and value for discount &1 ?

  The SAP error message CRM_ISX_BTX_DISCOUNT004 indicates that there is a missing characteristic or value for a discount in the SAP CRM system. This error typically arises when a discount condition is being processed, but the necessary characteristics or values that define the discount are not maintained in the system.
  
  Cause:
  
  Missing Characteristics: The discount condition requires specific characteristics (like customer group, product type, etc.) that have not been defined.
  Missing Values: Even if the characteristics are defined, the corresponding values for those characteristics may not be maintained.
  
  Configuration Issues: There may be issues in the configuration of the pricing procedure or discount conditions in the system.
  Data Inconsistencies: There could be inconsistencies in the master data related to customers, products, or discounts.
  
  
  Solution:
  
  
  Maintain Characteristics and Values:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction).
  Navigate to the section for maintaining discount conditions and ensure that all required characteristics and their corresponding values are