How To Fix CRM_ISX_BTX_DISCOUNT005 - Maintain a discount for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 005

• Message text: Maintain a discount for product &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT005 - Maintain a discount for product &1 ?

  The SAP error message CRM_ISX_BTX_DISCOUNT005, which states "Maintain a discount for product &1," typically occurs in the context of pricing and discount management within the SAP CRM system. This error indicates that a discount has not been defined for a specific product in the system, which is required for the transaction you are trying to execute.
  Cause:
  
  Missing Discount Configuration: The primary cause of this error is that there is no discount defined for the specified product (&1) in the pricing conditions.
  Incorrect Pricing Procedure: The pricing procedure assigned to the sales document may not include the necessary conditions for discounts.
  Product Master Data: The product master data may not have the required discount information maintained.
  Sales Area Data: The sales area data for the product may not have the discount conditions set up.
  
  Solution:
  
  
  Maintain Discount Conditions:
  
  Go to the transaction code VK11 (Create Condition) or VK12 (Change Condition) in SAP.
  Enter the relevant condition type for discounts (e.g., K007 for customer discounts).
  Maintain the discount for the product in question.
  
  
  
  Check Pricing Procedure:
  
  Ensure that the pricing procedure assigned to the sales document includes the discount condition type.
  You can check this in the configuration settings under SPRO -> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.
  
  
  
  Review Product Master Data:
  
  Navigate to the product master data and verify if the discount information is correctly maintained.
  Use transaction code MM02 to change the material and check the sales views for discount conditions.
  
  
  
  Sales Area Configuration:
  
  Ensure that the sales area configuration for the product includes the necessary discount conditions.
  Check the sales organization, distribution channel, and division settings.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific discount conditions or pricing procedures, refer to the SAP documentation or consult with your SAP functional consultant.
  
  
  
  Related Information:
  
  Transaction Codes: VK11, VK12, MM02, SPRO
  Condition Types: Familiarize yourself with the various condition types used for discounts in your organization.
  Pricing Procedure: Understand how pricing procedures are configured and how they affect discount application.
  Master Data: Ensure that all relevant master data (customer, material, etc.) is correctly maintained to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the error and maintain the necessary discount for the specified product. If the issue persists, it may be beneficial to involve your SAP support team for further investigation.