How To Fix CRM_ISX_BTX_API007 - Characteristic &1 with the value &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_API - Message class for Order API

• Message number: 007

• Message text: Characteristic &1 with the value &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_API007 - Characteristic &1 with the value &2 does not exist ?

  The SAP error message CRM_ISX_BTX_API007 indicates that a characteristic specified in a transaction does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process a business transaction that references a characteristic that has not been defined or is not available in the system.
  Cause:
  
  Non-Existent Characteristic: The characteristic specified (denoted by &1) does not exist in the system.
  Incorrect Value: The value provided for the characteristic (denoted by &2) is not valid or does not correspond to any existing entries for that characteristic.
  Configuration Issues: The characteristic may not have been properly configured in the system, or it may have been deleted or deactivated.
  Data Transfer Issues: If data is being transferred from another system or module, there may be discrepancies in the data mapping.
  
  Solution:
  
  
  Check Characteristic Definition:
  
  Go to the SAP transaction code CT04 (Characteristic Maintenance) and verify if the characteristic exists.
  If it does not exist, you may need to create it.
  
  
  
  Validate Characteristic Value:
  
  Ensure that the value you are trying to use for the characteristic is valid. You can check this in the same transaction (CT04) or in the relevant configuration settings.
  
  
  
  Review Configuration:
  
  If the characteristic is part of a classification system, ensure that it is properly assigned to the relevant classes and that the classes are active.
  Check if there are any dependencies or conditions that might affect the availability of the characteristic.
  
  
  
  Data Consistency:
  
  If the error occurs during data import or transfer, ensure that the data being imported is consistent with the definitions in the target system.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes that may provide additional context or solutions for this specific error.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a recurring issue or if it affects critical business processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like CT04 for characteristic maintenance and CL02 for class maintenance.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be patches or updates that address known issues.
  User Authorization: Ensure that you have the necessary authorizations to view and modify characteristics and their values.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.