How To Fix CRM_ISX_BTX_API005 - Duration &1 entered with duration unit &2 is not assigned to product &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_API - Message class for Order API

• Message number: 005

• Message text: Duration &1 entered with duration unit &2 is not assigned to product &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_API005 - Duration &1 entered with duration unit &2 is not assigned to product &3 ?

  The SAP error message CRM_ISX_BTX_API005 indicates that there is an issue with the duration and duration unit assigned to a product in the SAP CRM system. This error typically arises when you are trying to assign a duration to a product, but the specified duration and unit do not match the expected values or are not properly configured in the system.
  Cause:
  
  Incorrect Duration or Unit: The duration value (&1) and the duration unit (&2) you are trying to assign may not be valid for the product (&3).
  Missing Configuration: The product may not have the necessary configuration to accept the specified duration and unit.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to the product.
  
  Solution:
  
  Check Duration and Unit: Verify that the duration and unit you are trying to assign are valid. Ensure that the unit of measure is compatible with the product.
  Review Product Configuration: Check the product configuration in the SAP system to ensure that it is set up to accept the specified duration and unit. This may involve checking the product master data and any related settings.
  Update Master Data: If necessary, update the product master data to include the correct duration and unit settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to configure durations and units for products in your version of SAP CRM.
  Test with Different Values: If you are unsure about the correct values, try using different duration and unit combinations to see if the error persists.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and modify the relevant product data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.