How To Fix CRM_ISX_BTX_API006 - Configuration is not allowed because product &1 has no characteristic

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_API - Message class for Order API

• Message number: 006

• Message text: Configuration is not allowed because product &1 has no characteristic

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_API006 - Configuration is not allowed because product &1 has no characteristic ?

  The SAP error message CRM_ISX_BTX_API006 indicates that a configuration process is not allowed because the specified product does not have any characteristics defined. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to configure a product that is expected to have configurable characteristics, but none are defined.
  Cause:
  
  Missing Characteristics: The product in question has not been assigned any characteristics in the system. Characteristics are essential for product configuration as they define the attributes that can be modified or selected during the configuration process.
  Incorrect Product Type: The product may not be set up as a configurable product in the system. Non-configurable products do not have characteristics.
  Master Data Issues: There may be issues with the master data setup for the product, such as incomplete or incorrect configuration in the product master data.
  
  Solution:
  
  
  Define Characteristics:
  
  Go to the product master data in SAP and check if characteristics are defined for the product.
  If not, you need to create and assign the necessary characteristics to the product. This can be done in the SAP Easy Access menu under:
  
  Logistics -> Central Functions -> Master Data -> Product -> Characteristics.
  
  
  
  
  
  Check Product Configuration:
  
  Ensure that the product is set up as a configurable product. You can check this in the product master data under the configuration settings.
  If the product is not configured correctly, you may need to change its type or settings to allow for configuration.
  
  
  
  Review Product Hierarchy:
  
  If the product is part of a product hierarchy, ensure that the parent product has the necessary characteristics defined, as this can affect the child products.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for guidance on setting up configurable products and characteristics.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration process again to ensure that the error does not occur.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CU01 (Create Characteristics), CU02 (Change Characteristics), or CU03 (Display Characteristics) to manage characteristics.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to make changes to product master data and characteristics.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and product configuration.