How To Fix CRM_ISU_CONSUM133 - Connection object is currently locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 133

• Message text: Connection object is currently locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM133 - Connection object is currently locked by another user ?

  The SAP error message CRM_ISU_CONSUM133 indicates that a connection object is currently locked by another user. This typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) when multiple users attempt to access or modify the same connection object simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the connection object, preventing other users from making changes.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Configuration: The system may be configured to lock objects for a certain period, which can lead to temporary unavailability.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their work may resolve the issue. You can periodically check if the lock has been released.
  Identify the Locking User: Use transaction code SM12 (Lock Entries) to identify which user has locked the object. You can then communicate with that user to determine when they will release the lock.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in transaction SM12. However, this should be done with caution and ideally after confirming with the user who holds the lock.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any background processes are running that might be causing the lock.
  System Configuration Review: If this issue occurs frequently, consider reviewing the system configuration related to locking mechanisms to ensure they are set appropriately for your business processes.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors or warnings.
  SE11: To view the data dictionary and understand the structure of the connection object.
  
  
  
  Documentation: Refer to SAP Help documentation for CRM and ISU for more details on connection objects and locking mechanisms.
  
  
  User Training: Ensure that users are trained on how to properly manage their sessions and avoid leaving objects locked unnecessarily.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to locking in your version of SAP CRM/ISU.
  
  
  By following these steps, you should be able to resolve the CRM_ISU_CONSUM133 error and minimize its occurrence in the future.