How To Fix CRM_ISU_CONSUM087 - System could not determine a scheme for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 087

• Message text: System could not determine a scheme for product &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM087 - System could not determine a scheme for product &1 ?

  The SAP error message CRM_ISU_CONSUM087 indicates that the system could not determine a scheme for the specified product. This error typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) when there is an issue with the configuration or data related to the product in question.
  Causes:
  
  Missing Configuration: The product may not have an associated pricing or billing scheme configured in the system.
  Incorrect Product Master Data: The product master data might be incomplete or incorrectly maintained, leading to the inability to determine the scheme.
  Inconsistent Data: There may be inconsistencies in the data related to the product, such as missing relationships or incorrect status.
  Authorization Issues: The user may not have the necessary authorizations to access the relevant data for the product.
  Custom Development: If there are custom developments or enhancements in the system, they might interfere with the standard determination process.
  
  Solutions:
  
  
  Check Product Configuration:
  
  Verify that the product has been correctly configured in the system.
  Ensure that the necessary pricing and billing schemes are assigned to the product.
  
  
  
  Review Product Master Data:
  
  Go to the product master data and check for any missing or incorrect entries.
  Ensure that all required fields are filled out correctly.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the product data to identify any discrepancies.
  Use transaction codes like SE11 to check the database tables related to the product.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the product and its related data.
  Check the user roles and profiles in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the error message for any specific guidance or patches that may be applicable.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the process to identify where the determination fails.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders.
  SAP Notes: Search for SAP Notes related to CRM and ISU for any known issues or patches that might address this error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.