How To Fix CRM_ISU_CONSUM089 - The profile value category of the profiles does not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 089

• Message text: The profile value category of the profiles does not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM089 - The profile value category of the profiles does not match ?

  The SAP error message CRM_ISU_CONSUM089 indicates that there is a mismatch in the profile value categories of the profiles being used in a transaction or process. This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with consumption data or profiles.
  Cause:
  The error is caused by one of the following reasons:
  
  Profile Mismatch: The profiles being compared or used in a transaction have different value categories. For example, one profile may be set up for a different type of consumption (e.g., electricity vs. water) or may have different settings that are not compatible with each other.
  Configuration Issues: There may be configuration issues in the system where the profiles are defined, leading to inconsistencies in how they are categorized.
  Data Entry Errors: Incorrect data entry when creating or modifying profiles can lead to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Profile Definitions:
  
  Go to the transaction where the error occurred and check the profiles involved.
  Ensure that the profiles have the same value category. You can do this by navigating to the profile configuration in the SAP system and comparing the settings.
  
  
  
  Review Configuration:
  
  If you have access to the configuration settings, review the configuration for the profiles in question. Ensure that they are set up correctly and consistently.
  You may need to consult with your SAP IS-U configuration team to verify that the profiles are correctly defined.
  
  
  
  Correct Data Entry:
  
  If the error is due to incorrect data entry, correct the entries in the relevant transactions or master data records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, ISU_PROFILE, or others that may be related to the profiles in question.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  User Roles: Ensure that you have the appropriate permissions to view and modify profile settings in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert who specializes in IS-U for further assistance.