How To Fix CRM_ISU_CONSUM085 - Value for Template From is greater than value for Template To

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 085

• Message text: Value for Template From is greater than value for Template To

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM085 - Value for Template From is greater than value for Template To ?

  The SAP error message CRM_ISU_CONSUM085 indicates that there is an issue with the values specified in a template for a consumption-related transaction in the SAP Customer Relationship Management (CRM) system, particularly in the context of Utilities (ISU). The error specifically states that the value for the "Template From" is greater than the value for the "Template To," which is logically incorrect.
  Cause:
  This error typically arises in scenarios where:
  
  You are trying to create or modify a consumption record, and the range of values defined in the template is incorrect.
  The "From" value (starting point) is set to a higher number than the "To" value (ending point), which violates the expected logical order of values.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Template Values:
  
  Navigate to the template configuration in the SAP system.
  Verify the values set for "Template From" and "Template To."
  Ensure that the "Template From" value is less than or equal to the "Template To" value.
  
  
  
  Adjust the Values:
  
  If you find that the "From" value is indeed greater than the "To" value, adjust the values accordingly.
  For example, if "Template From" is set to 100 and "Template To" is set to 50, change the "Template From" to a value less than or equal to 50.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes to the template.
  Retry the transaction that was causing the error.
  
  
  
  Test the Changes:
  
  Perform a test transaction to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more details on configuring templates in the CRM ISU module.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating to the template settings, such as CRMD_ORDER for managing CRM orders.
  Support: If the issue persists after making the adjustments, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By ensuring that the values in your templates are logically ordered, you can prevent this error from occurring in the future.