How To Fix CRM_ISU_CONSUM069 - File type not defined for export

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 069

• Message text: File type not defined for export

What causes this issue?

File types have not been defined for the export.

System Response

Processing is terminated.

How to fix this error?

You must enter the file types that you use in the Customizing for
<ZK>BAdI: Customer Exit for Importing/Exporting Profile data</> in the
method
<AB>GET_FILE_CONTENT_TYPES </>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM069 - File type not defined for export ?

  The SAP error message CRM_ISU_CONSUM069: File type not defined for export typically occurs in the context of the SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) modules when attempting to export data. This error indicates that the system does not recognize the file type you are trying to use for the export process.
  Causes:
  
  Missing Configuration: The file type you are trying to export may not be defined in the system configuration.
  Incorrect File Type: The file type specified in the export settings may be incorrect or not supported.
  Authorization Issues: There may be authorization issues preventing the system from recognizing the file type.
  System Settings: The system settings for file export may not be properly configured.
  
  Solutions:
  
  
  Check File Type Configuration:
  
  Go to the relevant configuration settings in SAP (usually in SPRO) and ensure that the file type you are trying to use is defined.
  Navigate to the path: SAP Customizing Implementation Guide > CRM > Master Data > Define File Types for Export.
  
  
  
  Verify Export Settings:
  
  Review the export settings in the transaction or program you are using to ensure that the correct file type is selected.
  Make sure that the file type is supported for the specific export operation you are performing.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the export operation and access the file type settings.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the specific transaction or program you are using for additional guidance on file types and export processes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO for configuration, or specific transaction codes related to CRM and ISU.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.