How To Fix CRM_ISU_CONSUM068 - Division could not be determined for point of delivery

CRM_ISU_CONSUM068 - Overview

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 068

• Message text: Division could not be determined for point of delivery

What causes this issue?

A division cannot be determined for the point of delivery.

System Response

Processing is terminated.

How to fix this error?

Check whether a division has been maintained for the point of delivery.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM068 - Division could not be determined for point of delivery ?

  The SAP error message CRM_ISU_CONSUM068 indicates that the system is unable to determine the division for a point of delivery (POD) in the context of Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error typically arises when there is a missing or incorrect configuration related to the point of delivery or its associated master data.
  Causes:
  
  Missing Master Data: The point of delivery may not have the necessary master data configured, such as the division or sales area.
  Incorrect Configuration: The configuration settings for the division in the relevant organizational units may be incorrect or incomplete.
  Data Inconsistency: There may be inconsistencies in the data between the CRM and ISU systems, especially if they are integrated.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  
  Solutions:
  
  
  Check Point of Delivery Master Data:
  
  Verify that the point of delivery has been correctly set up in the system.
  Ensure that the division