How To Fix CRM_IST_UI_ADJREQ105 - You are not allowed to dispute the current EDR

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 105

• Message text: You are not allowed to dispute the current EDR

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ105 - You are not allowed to dispute the current EDR ?

  The SAP error message CRM_IST_UI_ADJREQ105 ("You are not allowed to dispute the current EDR") typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with adjustment requests or disputes related to Electronic Data Records (EDR).
  Cause:
  This error message usually indicates that the user does not have the necessary authorizations or permissions to dispute the current EDR. The reasons for this could include:
  
  Authorization Issues: The user role assigned to you may not have the required permissions to perform dispute actions on EDRs.
  Status of the EDR: The EDR may be in a status that does not allow disputes to be raised. For example, it might be closed or already disputed.
  Business Rules: There may be specific business rules or configurations in place that restrict disputing certain EDRs based on criteria such as time limits or conditions.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Verify that your user role has the necessary permissions to dispute EDRs. This can be done by checking with your SAP security administrator or using transaction code SU53 to analyze authorization failures.
  
  
  
  Review EDR Status:
  
  Check the status of the EDR you are trying to dispute. If it is in a status that does not allow disputes, you may need to take alternative actions or wait until the status changes.
  
  
  
  Consult Business Rules:
  
  Review any business rules or configurations that may be preventing the dispute. This may involve consulting with your business process owner or SAP functional consultant.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONITOR, or others that may be used to manage EDRs and disputes.
  Documentation: Review SAP documentation or help files related to CRM dispute management for additional context and guidance.
  Training: If you frequently encounter issues with EDRs, consider additional training on SAP CRM functionalities related to disputes and adjustments.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.