How To Fix CRM_IST_UI020 - Several ID numbers with the ID type &1 are assigned to the customer

CRM_IST_UI020 - Overview

• Message type: E = Error

• Message class: CRM_IST_UI - Message Class for Telco Contract Order Management

• Message number: 020

• Message text: Several ID numbers with the ID type &1 are assigned to the customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI020 - Several ID numbers with the ID type &1 are assigned to the customer ?

  The SAP error message CRM_IST_UI020 indicates that there are multiple ID numbers associated with a specific ID type for a customer in the SAP CRM system. This situation typically arises when the system expects a unique ID for a particular type but finds more than one entry.
  
  Cause:
  
  Duplicate Entries: The primary cause of this error is that there are duplicate ID numbers for the same ID type assigned to a customer. This can happen due to data entry errors, system imports, or incorrect data migration processes.
  
  Configuration Issues: Sometimes, the configuration settings in the SAP system may allow for multiple entries when only one is expected.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Duplicate IDs:
  
  Use transaction codes like BP (Business Partner) or CRMD_ORDER to view the customer details.
  Check the ID numbers assigned to the customer for the specific ID type mentioned in the error message.
  
  
  
  Remove or Correct Duplicates:
  
  If you find duplicate