How To Fix CRM_IST_SO_MSG024 - The component assigned does not correspond to the product Customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IST_SO_MSG - Messages for Package CRM_IST_SO

  • Message number: 024

  • Message text: The component assigned does not correspond to the product Customizing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IST_SO_MSG024 - The component assigned does not correspond to the product Customizing ?

    The SAP error message CRM_IST_SO_MSG024 indicates that there is a mismatch between the component assigned to a product and the product customizing settings in the SAP system. This error typically occurs in the context of Sales Order processing in SAP CRM when the system cannot find a valid relationship between the product and its assigned component.

    Cause:

    1. Mismatch in Product Configuration: The product may have been configured with a specific component that does not match the component assigned in the sales order or transaction.
    2. Missing Customizing Settings: The necessary customizing settings for the product or component may not have been maintained in the system.
    3. Incorrect Product Assignment: The product may not be correctly assigned to the relevant component in the product master data.
    4. Data Inconsistency: There may be inconsistencies in the master data or configuration data related to the product and its components.

    Solution:

    1. Check Product Configuration:

      • Go to the product master data and verify the components assigned to the product.
      • Ensure that the components are correctly defined and correspond to the product's configuration.
    2. Review Customizing Settings:

      • Access the customizing settings in the SAP system (transaction SPRO).
      • Navigate to the relevant sections for product and component assignment and ensure that all necessary settings are correctly maintained.
    3. Validate Product Assignment:

      • Check the sales order or transaction where the error occurred.
      • Ensure that the product being used in the sales order is correctly assigned to the appropriate component.
    4. Data Consistency Check:

      • Run any available consistency checks or reports to identify and resolve data inconsistencies in the product and component assignments.
    5. Consult Documentation:

      • Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with details of the error and the steps you have already taken.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or MM03 (for material master) to check the relevant data.
    • SAP Notes: Search for SAP Notes related to CRM_IST_SO_MSG024 in the SAP Support Portal for any known issues or patches.
    • Documentation: Review the SAP Help Portal for detailed information on product configuration and customizing in SAP CRM.

    By following these steps, you should be able to identify and resolve the issue causing the error message CRM_IST_SO_MSG024.

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