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Message type: E = Error
Message class: CRM_IST_SO_MSG - Messages for Package CRM_IST_SO
Message number: 024
Message text: The component assigned does not correspond to the product Customizing
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CRM_IST_SO_MSG024
- The component assigned does not correspond to the product Customizing ?The SAP error message CRM_IST_SO_MSG024 indicates that there is a mismatch between the component assigned to a product and the product customizing settings in the SAP system. This error typically occurs in the context of Sales Order processing in SAP CRM when the system cannot find a valid relationship between the product and its assigned component.
Cause:
- Mismatch in Product Configuration: The product may have been configured with a specific component that does not match the component assigned in the sales order or transaction.
- Missing Customizing Settings: The necessary customizing settings for the product or component may not have been maintained in the system.
- Incorrect Product Assignment: The product may not be correctly assigned to the relevant component in the product master data.
- Data Inconsistency: There may be inconsistencies in the master data or configuration data related to the product and its components.
Solution:
Check Product Configuration:
- Go to the product master data and verify the components assigned to the product.
- Ensure that the components are correctly defined and correspond to the product's configuration.
Review Customizing Settings:
- Access the customizing settings in the SAP system (transaction SPRO).
- Navigate to the relevant sections for product and component assignment and ensure that all necessary settings are correctly maintained.
Validate Product Assignment:
- Check the sales order or transaction where the error occurred.
- Ensure that the product being used in the sales order is correctly assigned to the appropriate component.
Data Consistency Check:
- Run any available consistency checks or reports to identify and resolve data inconsistencies in the product and component assignments.
Consult Documentation:
- Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with details of the error and the steps you have already taken.
Related Information:
CRMD_ORDER
, CRMD_ORDERADM_H
, or MM03
(for material master) to check the relevant data.By following these steps, you should be able to identify and resolve the issue causing the error message CRM_IST_SO_MSG024.
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