How To Fix CRM_IST_SO_MSG022 - Inconsistency - Item &1 object differs to Customizing.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_SO_MSG - Messages for Package CRM_IST_SO

• Message number: 022

• Message text: Inconsistency - Item &1 object differs to Customizing.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_SO_MSG022 - Inconsistency - Item &1 object differs to Customizing. ?

  The SAP error message CRM_IST_SO_MSG022 indicates an inconsistency between the item in the sales order and the customizing settings in the system. This error typically arises when there is a mismatch between the configuration settings and the data being processed in the sales order.
  Cause:
  
  Customizing Settings: The error often occurs when the item type or the configuration of the sales order does not match the settings defined in the customizing (transaction SPRO).
  Missing or Incorrect Configuration: If the item type is not properly configured in the system, or if there are changes in the customizing that have not been reflected in the sales order, this error can occur.
  Data Inconsistency: There may be inconsistencies in the data entered for the sales order item, such as missing mandatory fields or incorrect values that do not align with the customizing settings.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to transaction SPRO and navigate to the relevant customizing settings for sales orders.
  Verify that the item type used in the sales order is correctly configured and that all necessary settings are in place.
  
  
  
  Review Sales Order Item:
  
  Open the sales order in question and check the item details.
  Ensure that all required fields are filled out correctly and that the values entered are valid according to the customizing settings.
  
  
  
  Consistency Check:
  
  Use transaction SE11 to check the database table related to the sales order items and see if there are any inconsistencies.
  You can also use transaction SE38 to run any relevant reports that check for inconsistencies in sales order data.
  
  
  
  Adjust Item Type:
  
  If the item type is incorrect, you may need to change it to a valid type that matches the customizing settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  
  
  Related Information:
  
  Transaction Codes: SPRO (Customizing), SE11 (Data Dictionary), SE38 (ABAP Reports).
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Testing: After making changes, test the sales order processing to ensure that the error does not reoccur.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRM_IST_SO_MSG022 error in your SAP system.