How To Fix CRM_IST_SO_MSG020 - The main item can only have a component of the type 0101

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_SO_MSG - Messages for Package CRM_IST_SO

• Message number: 020

• Message text: The main item can only have a component of the type 0101

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_SO_MSG020 - The main item can only have a component of the type 0101 ?

  The SAP error message CRM_IST_SO_MSG020 indicates that there is an issue with the item type in a sales order or service order within the SAP CRM system. Specifically, the error states that the main item can only have a component of the type 0101. This typically means that the system is expecting a specific item category for the main item in the order.
  Cause:
  
  Incorrect Item Type: The main item in the sales order is not of the expected item type (0101). This could happen if the item type was incorrectly assigned or if the item type is not compatible with the main item.
  Configuration Issues: There may be configuration settings in the item category determination that are not set up correctly, leading to the system not recognizing the item type as valid.
  Hierarchy Issues: The structure of the order may not be set up correctly, where the main item is expected to have a specific type of component.
  
  Solution:
  
  Check Item Type: Verify that the main item in the sales order is indeed of the type 0101. If it is not, you may need to change the item type to the correct one.
  Review Configuration: Check the configuration settings for item category determination in the SAP system. Ensure that the item categories are set up correctly and that the main item is allowed to have components of the type 0101.
  Adjust Order Structure: If the order structure is incorrect, you may need to adjust the hierarchy of items in the order to ensure that the main item has the correct components.
  Consult Documentation: Refer to SAP documentation or consult with your SAP functional consultant to understand the specific requirements for item types in your configuration.
  
  Related Information:
  
  Item Category Configuration: You can find the configuration for item categories in the SAP Customizing Implementation Guide (IMG) under Sales and Distribution (SD) or CRM settings.
  Transaction Codes: Use transaction codes like OVAK (for item category determination) or CRMD_ORDER (to view and manage orders) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on item category configurations.
  
  If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.