How To Fix CRM_IST_SO_MSG031 - Value &1 is not allowed in field &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_SO_MSG - Messages for Package CRM_IST_SO

• Message number: 031

• Message text: Value &1 is not allowed in field &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_SO_MSG031 - Value &1 is not allowed in field &2 ?

  The SAP error message CRM_IST_SO_MSG031, which states "Value &1 is not allowed in field &2," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to enter a value in a field that is not valid according to the system's configuration or business rules.
  Cause:
  
  
  Invalid Value: The value entered in the specified field does not meet the criteria defined in the system. This could be due to:
  
  The value not being part of the allowed values for that field.
  The value being outside of a defined range.
  The value being incompatible with other fields or settings in the document.
  
  
  
  Field Configuration: The field may have specific settings or restrictions that prevent certain values from being accepted. This could be due to:
  
  Custom validations implemented in the system.
  Missing or incorrect configuration in the field settings.
  
  
  
  Data Consistency: The entered value may violate data consistency rules, such as dependencies between fields or business logic that governs the data entry.
  
  
  Solution:
  
  
  Check Allowed Values: Verify the list of allowed values for the field in question. This can often be done by checking the field's domain or value range in the configuration settings.
  
  
  Review Field Configuration: Look into the configuration of the field in the CRM system. This may involve:
  
  Accessing the relevant customizing settings in the SAP system (transaction SPRO).
  Checking for any custom validations or enhancements that may be affecting the field.
  
  
  
  Correct the Input: If the value entered is indeed invalid, correct it to one of the allowed values. You may need to consult with your business process owner or system administrator to understand what values are acceptable.
  
  
  Debugging: If you have access to development tools, you can debug the transaction to see where the validation is failing. This may provide insights into why the value is being rejected.
  
  
  Consult Documentation: Review any relevant documentation or user manuals that pertain to the specific transaction or module you are working with. This may provide additional context on valid inputs.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using various transaction codes in SAP CRM, such as CRM_ORDER, CRM_SALES_ORDER, etc.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  Field Help: Use the F1 help functionality in SAP to get more information about the specific field and its allowed values.
  Custom Development: If your organization has custom developments, check with the development team to see if there are any specific rules or logic that could be affecting the field validation.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.