How To Fix CRM_IST_LOCK012 - IBase component &2 is incorrect for contract account &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_LOCK - Message Class for IST Lock Proposals

• Message number: 012

• Message text: IBase component &2 is incorrect for contract account &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_LOCK012 - IBase component &2 is incorrect for contract account &1 ?

  The SAP error message CRM_IST_LOCK012 indicates that there is an issue with the IBase (Integration Base) component associated with a specific contract account. This error typically arises in the context of CRM (Customer Relationship Management) when there is a mismatch or inconsistency in the IBase component data.
  Cause:
  
  Incorrect IBase Component: The IBase component specified in the error message does not match the expected configuration for the given contract account.
  Data Inconsistency: There may be inconsistencies in the data related to the IBase component or the contract account in the CRM system.
  Missing or Inactive IBase: The IBase component might be missing, inactive, or not properly configured in the system.
  Authorization Issues: There could be authorization issues preventing access to the IBase component or contract account.
  
  Solution:
  
  
  Check IBase Configuration:
  
  Verify that the IBase component associated with the contract account is correctly configured in the system.
  Ensure that the IBase component is active and properly linked to the contract account.
  
  
  
  Review Contract Account Data:
  
  Check the contract account details to ensure that they are correctly set up and that there are no discrepancies.
  Look for any missing or incorrect entries in the contract account that could lead to this error.
  
  
  
  Data Consistency Check:
  
  Run consistency checks in the CRM system to identify any data inconsistencies related to IBase components and contract accounts.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to analyze the order data and IBase relationships.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the IBase component and contract account.
  Check the user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  IBase (Integration Base): It is a data structure in SAP CRM that represents the technical and business relationships between various components, such as products, services, and contract accounts.
  Transaction Codes: Familiarize yourself with relevant transaction codes like IBASE for IBase management and CRMD_ORDER for order management.
  SAP Notes: Search for SAP Notes related to CRM_IST_LOCK012 for any known issues or fixes.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_IST_LOCK012 error message.