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Message type: E = Error
Message class: CRM_IST_LOCK - Message Class for IST Lock Proposals
Message number: 010
Message text: ****Message Processing*****
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CRM_IST_LOCK010
- ****Message Processing***** ?The SAP error message CRM_IST_LOCK010 typically relates to issues with locking mechanisms in the SAP CRM system. This error can occur when a user tries to access or modify a business object that is currently locked by another user or process. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a user or process has locked a business object (like a sales order, customer record, etc.), other users will be unable to access or modify it until the lock is released.
- Long-running Transactions: If a transaction takes too long to complete, it may hold locks longer than expected, causing other users to encounter this error.
- System Errors: Sometimes, system errors or crashes can leave locks in place, preventing access to the affected objects.
Solution:
- Identify the Lock: Use transaction code SM12 to view and manage locks. You can check which user or process is holding the lock on the object you are trying to access.
- Release the Lock: If you have the necessary authorizations, you can manually release the lock from the SM12 transaction. Be cautious when doing this, as it may lead to data inconsistencies if the other user is still working on the object.
- Wait and Retry: If the lock is held by another user, it may be best to wait until they complete their transaction and release the lock naturally.
- Check for Long-running Processes: Investigate if there are any long-running processes that may be holding locks unnecessarily. You can use transaction SM66 to monitor active processes in the system.
- System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and performance to ensure that transactions are completing in a timely manner.
Related Information:
If the problem persists after trying these solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.
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