How To Fix CRM_IST_CONTRACT227 - Target item object type is not a subscription order item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_CONTRACT - Messages for the IST Contract

• Message number: 227

• Message text: Target item object type is not a subscription order item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_CONTRACT227 - Target item object type is not a subscription order item ?

  The SAP error message CRM_IST_CONTRACT227 indicates that there is an issue with the target item object type in a contract or order processing scenario. Specifically, it states that the target item is not recognized as a subscription order item, which is likely causing the error during processing.
  Cause:
  
  Incorrect Item Type: The item you are trying to process is not defined as a subscription order item in the system. This could happen if the item type is incorrectly configured or if the item was created with the wrong category.
  Data Inconsistency: There may be inconsistencies in the data related to the contract or order, such as missing or incorrect attributes that are required for subscription items.
  Configuration Issues: The system configuration for subscription management may not be set up correctly, leading to the system not recognizing the item as a subscription.
  Business Logic: The business logic defined in the system may not allow for the processing of certain item types in the context of subscriptions.
  
  Solution:
  
  Check Item Type: Verify that the item you are trying to process is indeed a subscription order item. You can do this by checking the item category in the order or contract.
  Review Configuration: Ensure that the configuration for subscription management in your SAP system is correctly set up. This includes checking the item categories and ensuring that they are mapped correctly to subscription items.
  Data Validation: Validate the data associated with the order or contract. Ensure that all required fields and attributes for subscription items are filled out correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on how to configure and manage subscription items.
  Debugging: If you have access to the development environment, you may want to debug the process to see where the error is being triggered and what specific conditions are causing it.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or solutions based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on configuration and troubleshooting.
  Transaction Codes: Familiarize yourself with transaction codes related to contract management and subscription processing, such as CRM_ORDER, CRM_CONTRACT, etc.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.