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Message type: E = Error
Message class: CRM_ISPS_GCM - Grantor Change Process
Message number: 013
Message text: ----------------------- Agreement Messages ------------------------------
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CRM_ISPS_GCM013
- ----------------------- Agreement Messages ------------------------------ ?The SAP error message CRM_ISPS_GCM013 typically relates to issues with agreement processing in the SAP Customer Relationship Management (CRM) module. This error can occur in various scenarios, such as when creating or processing agreements, and it usually indicates that there is a problem with the data or configuration related to the agreement.
Cause:
- Missing or Incorrect Data: The error may arise due to missing mandatory fields or incorrect data entries in the agreement.
- Configuration Issues: There may be configuration issues in the CRM system related to the agreement types or the business processes.
- Inconsistent Status: The status of the agreement may not be consistent with the expected workflow, leading to errors during processing.
- Authorization Issues: The user may not have the necessary authorizations to perform the action related to the agreement.
Solution:
- Check Data Entries: Review the agreement data for any missing or incorrect entries. Ensure that all mandatory fields are filled out correctly.
- Review Configuration: Check the configuration settings for the agreement types in the CRM system. Ensure that they are set up correctly according to business requirements.
- Status Verification: Verify the status of the agreement and ensure it is in a state that allows for the intended action (e.g., creating, modifying, or deleting).
- Authorization Check: Ensure that the user has the necessary authorizations to perform the action. If not, contact your system administrator to grant the required permissions.
- Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
Related Information:
If the issue persists after following these steps, it may be necessary to engage with SAP support for further assistance.
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