How To Fix CRM_ISPS_GCM001 - Change Request & was set to 'Completed'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISPS_GCM - Grantor Change Process

• Message number: 001

• Message text: Change Request & was set to 'Completed'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISPS_GCM001 - Change Request & was set to 'Completed' ?

  The SAP error message CRM_ISPS_GCM001 typically indicates that a change request in the SAP Customer Relationship Management (CRM) system has been set to 'Completed', and as a result, certain actions or modifications cannot be performed on that change request. This error is often encountered when users attempt to make changes to a change request that has already been finalized.
  Cause:
  
  Status of Change Request: The primary cause of this error is that the change request has been marked as 'Completed'. In SAP CRM, once a change request reaches this status, it is considered finalized, and no further modifications can be made.
  Workflow Restrictions: The workflow associated with the change request may have restrictions that prevent changes after completion.
  Authorization Issues: Users may not have the necessary permissions to modify completed change requests, leading to this error.
  
  Solution:
  
  Review Change Request Status: Check the status of the change request. If it is indeed marked as 'Completed', you will need to determine if it is appropriate to revert this status or if a new change request should be created.
  Create a New Change Request: If modifications are necessary, consider creating a new change request that reflects the required changes instead of trying to modify the completed one.
  Consult Workflow: If the change request needs to be reopened, consult with your SAP workflow administrator to see if there is a process in place to revert the status or to handle exceptions.
  Authorization Check: Ensure that you have the necessary authorizations to perform actions on change requests. If not, contact your system administrator to obtain the required permissions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Documentation: Review the SAP CRM documentation for information on change request management and the implications of different statuses.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to address the CRM_ISPS_GCM001 error effectively.