How To Fix CRM_ISM_CIC033 - Business partner is missing

CRM_ISM_CIC033 - Overview

• Message type: E = Error

• Message class: CRM_ISM_CIC - IS-M: Integration IS-Media-CRM Interaction Center

• Message number: 033

• Message text: Business partner is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISM_CIC033 - Business partner is missing ?

  The SAP error message CRM_ISM_CIC033 indicates that a business partner is missing in the context of a Customer Relationship Management (CRM) system. This error typically occurs when a transaction or operation requires a business partner to be defined, but the system cannot find the relevant business partner data.
  
  Cause:
  
  Missing Business Partner: The most common cause is that the business partner has not been created or is not properly assigned in the system.
  Incorrect Configuration: There may be issues with the configuration settings in the CRM system that prevent the business partner from being recognized.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the database or issues with the integration between different SAP modules.
  Authorization Issues: The user may not have the necessary permissions to access the business partner data.
  
  
  Solution:
  
  
  Create or Maintain Business Partner:
  
  Navigate to the business partner transaction (e.g., using transaction code BP).
  Check if the business partner exists.