How To Fix CRM_ISM098 - Dialog box could not be generated (too many moduses)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISM - IS-M: Messages for CRM-IS-Media Integration

• Message number: 098

• Message text: Dialog box could not be generated (too many moduses)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISM098 - Dialog box could not be generated (too many moduses) ?

  The SAP error message CRM_ISM098 indicates that a dialog box could not be generated due to "too many moduses." This typically occurs when there are too many modal dialog boxes open at the same time, which exceeds the system's limit for handling them.
  Cause:
  
  Excessive Modal Dialogs: The primary cause of this error is that the user has opened too many modal dialog boxes in the SAP GUI. Modal dialogs are those that require the user to interact with them before they can return to the main application.
  System Limitations: Each SAP system has a limit on the number of modal dialogs that can be opened simultaneously. When this limit is exceeded, the system cannot create new dialog boxes, leading to this error.
  
  Solution:
  
  Close Unused Dialogs: The most straightforward solution is to close any unnecessary modal dialog boxes that are currently open. This can free up resources and allow new dialogs to be created.
  Check for Background Processes: Sometimes, background processes or transactions may be holding onto dialog boxes. Ensure that there are no lingering processes that can be terminated.
  Session Management: If you are working with multiple sessions, consider consolidating your work into fewer sessions to avoid hitting the dialog limit.
  System Configuration: If this issue occurs frequently, it may be worth discussing with your SAP Basis team to see if the system configuration can be adjusted to allow for more modal dialogs, although this is less common and may not be advisable due to performance considerations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. Sometimes, there may be known issues or fixes provided by SAP.
  User Training: Ensure that users are trained on how to manage their sessions and dialogs effectively to prevent this issue from occurring frequently.
  Performance Monitoring: Monitor system performance and user activity to identify patterns that lead to excessive modal dialogs.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP support team or SAP's customer support for further assistance.