How To Fix CRM_ISA_VEHICLE013 - Reference product &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISA_VEHICLE -

• Message number: 013

• Message text: Reference product &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISA_VEHICLE013 - Reference product &1 not found ?

  The SAP error message CRM_ISA_VEHICLE013 indicates that the reference product specified in the transaction is not found in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) and is often related to the configuration of products in the system, particularly in scenarios involving vehicle management or product hierarchies.
  Cause:
  
  Missing Reference Product: The reference product (&1) specified in the transaction does not exist in the system. This could be due to incorrect product codes or the product not being created in the system.
  Data Inconsistency: There may be inconsistencies in the product master data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to view or access the reference product.
  Incorrect Configuration: The configuration settings for the product hierarchy or reference products may not be set up correctly.
  
  Solution:
  
  
  Verify Product Existence:
  
  Check if the reference product exists in the system. You can do this by navigating to the product master data in SAP and searching for the product using the product code.
  If the product does not exist, you may need to create it.
  
  
  
  Check Product Configuration:
  
  Ensure that the product is correctly configured in the system. This includes checking the product hierarchy, classification, and any related attributes.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to access the product. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the product master data to identify any discrepancies or missing entries. This can often be done through standard SAP reports or transaction codes.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction information.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access CRM orders or MM03 to view material master data.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address the issue.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.