How To Fix CRM_ISA_VEHICLE014 - Reference product is deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISA_VEHICLE -

• Message number: 014

• Message text: Reference product is deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISA_VEHICLE014 - Reference product is deleted ?

  The SAP error message CRM_ISA_VEHICLE014 indicates that the reference product you are trying to access or use has been deleted from the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) and specifically in scenarios involving vehicle management or product configuration.
  Cause:
  
  Deleted Reference Product: The primary cause of this error is that the reference product you are trying to use has been marked as deleted in the system. This could happen due to data maintenance activities, such as product lifecycle management, where products are archived or deleted.
  Data Inconsistency: There may be inconsistencies in the data, such as references to products that no longer exist in the database.
  Configuration Issues: If the system is not properly configured to handle certain products or if there are issues with the product hierarchy, this error may arise.
  
  Solution:
  
  Check Product Status: Verify the status of the reference product in the system. You can do this by navigating to the product master data and checking if the product is indeed marked as deleted.
  Restore or Reactivate Product: If the product was deleted by mistake, you may need to restore or reactivate it. This can typically be done through the product management transaction codes in SAP.
  Update References: If the product is no longer needed, ensure that all references to this product in your transactions, orders, or configurations are updated to point to valid products.
  Data Consistency Check: Run data consistency checks to identify any other potential issues in the product data that may lead to similar errors.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), CRM_PRODUCT (Product Management), or CRMD_ORDER (Order Management) to manage product data.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for the error message number in the SAP Support Portal.
  User Authorization: Ensure that you have the necessary authorizations to view or modify product data in the system.
  Consult with SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to address the CRM_ISA_VEHICLE014 error and ensure that your product data is consistent and accurate.