How To Fix CRM_IOBJECT002 - Item requires an individual object as subitem

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT - Messages for Individual Objects in Transaction

• Message number: 002

• Message text: Item requires an individual object as subitem

What causes this issue?

Item &v1& has the item category &v2& that requires a subordinate item
with an idividual object.

System Response

The system could not find a subordinate item with an individual object.
The document contains errors.

How to fix this error?

Enter an item with an individual object that has the higher-level item
&v1&. For this, maintain the "Higher-Level Item Number in Document"
field for the subordinate item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT002 - Item requires an individual object as subitem ?

  The SAP error message CRM_IOBJECT002 indicates that an item in a CRM document (like a sales order or service order) requires an individual object as a subitem. This typically occurs when the system expects a specific type of item or subitem structure, but the provided data does not meet those requirements.
  Cause:
  
  Incorrect Item Type: The item being added may not be of the correct type that allows for subitems.
  Missing Configuration: The configuration for the item type may not allow for subitems, or the item may not be set up correctly in the system.
  Data Entry Error: There may be a mistake in the data entry, such as missing mandatory fields or incorrect item categories.
  Business Rules: The business rules defined in the system may require certain items to be treated as individual objects.
  
  Solution:
  
  Check Item Type: Verify that the item you are trying to add is of the correct type that allows for subitems. If not, you may need to change the item type or adjust your document structure.
  Review Configuration: Ensure that the item type is correctly configured in the system to allow for subitems. This may involve checking the item category settings in the customizing settings of SAP.
  Validate Data Entry: Double-check the data you are entering for the item. Ensure that all required fields are filled out correctly and that the item category is appropriate.
  Consult Business Rules: Review any business rules or requirements that may dictate how items and subitems should be structured in your CRM documents.
  SAP Notes and Documentation: Look for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and edit CRM orders.
  Customizing Settings: Access the customizing settings via SPRO to check item category configurations.
  SAP Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  Testing: If possible, try to replicate the issue in a test environment to better understand the cause and test potential solutions without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.