How To Fix CRM_INVOICE_EDR012 - Item is already in activity clipboard

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_INVOICE_EDR - message class for invoice & edr

• Message number: 012

• Message text: Item is already in activity clipboard

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_INVOICE_EDR012 - Item is already in activity clipboard ?

  The SAP error message CRM_INVOICE_EDR012 indicates that an item is already present in the activity clipboard. This typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to add an item to a transaction or activity that is already being processed or has been added previously.
  Cause:
  
  Duplicate Entry: The item you are trying to add is already in the clipboard, which means it has been previously added to the current transaction or activity.
  Session Management: If multiple sessions or transactions are open, the clipboard may have retained the item from another session.
  Technical Issues: Sometimes, technical glitches or inconsistencies in the system can lead to this error.
  
  Solution:
  
  Check Clipboard: Review the activity clipboard to see if the item is already listed. If it is, you may not need to add it again.
  Remove Duplicate: If you find the item in the clipboard and it is not needed, remove it from the clipboard before trying to add it again.
  Refresh Session: If you suspect that the clipboard is not reflecting the current state, try refreshing the session or logging out and back in to clear any temporary issues.
  Use Different Session: If you are working with multiple sessions, ensure that you are not trying to add the same item from different sessions.
  Check for Locks: Ensure that there are no locks on the item that might prevent it from being added again.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to your version of SAP CRM.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing activities and items.
  User Permissions: Ensure that you have the necessary permissions to modify the activity clipboard.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.