How To Fix CRM_INVOICE_EDR010 - No Event Detail Records found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_INVOICE_EDR - message class for invoice & edr

• Message number: 010

• Message text: No Event Detail Records found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_INVOICE_EDR010 - No Event Detail Records found ?

  The SAP error message "CRM_INVOICE_EDR010 No Event Detail Records found" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with invoice processing or event handling. This error indicates that the system could not find any event detail records associated with the invoice or transaction you are trying to process.
  Causes:
  
  
  Missing Event Detail Records: The most common cause is that there are no event detail records created for the specific invoice or transaction. This could happen if the invoice was not properly processed or if the event handling was not triggered.
  
  
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the creation of event detail records.
  
  
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect references to the event detail records.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the event detail records.
  
  
  System Errors: There could be underlying system errors or bugs that are preventing the retrieval of event detail records.
  
  
  Solutions:
  
  
  Check Event Detail Records: Verify if event detail records exist for the invoice in question. You can do this by navigating to the relevant transaction or using transaction codes like CRM_ORDER or CRM_INVOICING.
  
  
  Reprocess the Invoice: If the invoice was not processed correctly, try reprocessing it to see if that generates the necessary event detail records.
  
  
  Review Configuration: Check the configuration settings in the CRM system related to event handling and invoicing. Ensure that all necessary settings are correctly configured.
  
  
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the data that may be causing the issue.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the event detail records. You may need to consult with your SAP security team.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  
  Debugging: If you have access to development tools, you may want to debug the process to identify where the failure is occurring.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_INVOICING, and others that may help in troubleshooting.
  Documentation: Review SAP documentation related to CRM invoicing and event handling for more detailed information on how these processes work.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_INVOICE_EDR010 No Event Detail Records found" error in your SAP system.