How To Fix CRM_INTLAY002 - Entry for structure &1 can only be deleted by supervisor &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_INTLAY - Error Messages for Interaction Layer

• Message number: 002

• Message text: Entry for structure &1 can only be deleted by supervisor &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_INTLAY002 - Entry for structure &1 can only be deleted by supervisor &2 ?

  The SAP error message CRM_INTLAY002 indicates that an attempt was made to delete an entry from a specific structure, but the operation is restricted to a supervisor or a user with higher authorization. This is a common scenario in SAP systems where certain actions are limited to users with specific roles or permissions to maintain data integrity and security.
  Cause:
  
  Authorization Restrictions: The user attempting to delete the entry does not have the necessary permissions or roles assigned to perform this action.
  Data Integrity Rules: The system is designed to prevent unauthorized deletions to protect critical data, which is why only a supervisor or a user with elevated privileges can perform this action.
  
  Solution:
  
  Check User Roles: Verify the roles and authorizations assigned to the user. Ensure that the user has the necessary permissions to delete entries from the specified structure.
  Contact Supervisor: If the user does not have the required permissions, they should contact a supervisor or an administrator who has the authority to perform the deletion.
  Request Role Adjustment: If the deletion is a common requirement for the user, consider requesting an adjustment to their roles to include the necessary permissions.
  Use Transaction Codes: If you have the appropriate permissions, you can use transaction codes like SU01 (User Maintenance) to check or modify user roles.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (to check authorization failures) and SU01 (to manage user roles).
  Documentation: Review SAP documentation regarding authorization management and role assignments to understand how to manage user permissions effectively.
  Support: If the issue persists or if there are complexities involved, consider reaching out to your SAP support team or consulting SAP Notes for specific guidance related to your version of SAP.
  
  By following these steps, you should be able to address the CRM_INTLAY002 error effectively.