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Message type: E = Error
Message class: CRM_IND_MESSAGE - Message class for Indirects
Message number: 101
Message text: Sales area is invalid; select a valid sales area
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CRM_IND_MESSAGE101
- Sales area is invalid; select a valid sales area ?The SAP error message CRM_IND_MESSAGE101 indicates that the sales area specified in your transaction is invalid. This error typically occurs in the context of creating or processing sales documents in SAP CRM (Customer Relationship Management) when the system cannot find a valid sales area based on the provided data.
Cause:
- Invalid Sales Area: The sales area (which consists of the combination of sales organization, distribution channel, and division) you are trying to use does not exist in the system.
- Configuration Issues: The sales area may not be properly configured in the system, or it may not be assigned to the relevant organizational units.
- Data Entry Errors: There may be a typo or incorrect entry in the sales area fields.
- Master Data Issues: The customer or material master data may not be set up correctly for the specified sales area.
Solution:
Check Sales Area Configuration:
- Go to the transaction code OVX5 (or similar, depending on your SAP version) to check the configuration of sales areas.
- Ensure that the sales organization, distribution channel, and division are correctly defined and active.
Verify Sales Area Assignment:
- Ensure that the sales area is assigned to the relevant customer master records. You can check this in transaction XD03 (for customers) or MM03 (for materials).
- Make sure that the customer or material is valid for the sales area you are trying to use.
Correct Data Entry:
- Double-check the sales area fields in your transaction for any typos or incorrect entries.
- Ensure that you are selecting a valid combination of sales organization, distribution channel, and division.
Check Master Data:
- Review the customer and material master data to ensure they are set up correctly for the sales area in question.
- If necessary, update the master data to include the correct sales area.
Consult with Configuration Team:
- If you are unable to resolve the issue, consult with your SAP configuration team or administrator to ensure that the sales area is properly set up in the system.
Related Information:
By following these steps, you should be able to identify and resolve the issue causing the CRM_IND_MESSAGE101 error in SAP.
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