How To Fix CRM_IND_MESSAGE100 - This header has been deleted or archived; select another one


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IND_MESSAGE - Message class for Indirects

  • Message number: 100

  • Message text: This header has been deleted or archived; select another one

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IND_MESSAGE100 - This header has been deleted or archived; select another one ?

    The SAP error message CRM_IND_MESSAGE100 indicates that the header of a document (such as a sales order, service order, or any other CRM-related document) has been deleted or archived. This typically means that the system can no longer find the document you are trying to access because it has been removed from the active database.

    Cause:

    1. Deletion: The document may have been intentionally deleted by a user or through a batch job.
    2. Archiving: The document may have been archived as part of a data management strategy to free up space in the database. Archiving is a common practice in SAP to manage data volume and improve system performance.
    3. Incorrect Document Reference: The document number or reference you are trying to access may be incorrect or may not exist in the system.

    Solution:

    1. Check Document Status: Verify if the document is indeed deleted or archived. You can do this by checking the relevant transaction codes or reports that list documents in the system.
    2. Access Archived Documents: If the document has been archived, you may need to access the archive using the appropriate transaction (e.g., SARA for archiving management) to retrieve the information.
    3. Consult with IT or SAP Basis Team: If you suspect that the document was deleted or archived in error, consult with your IT department or SAP Basis team to see if it can be restored or if there are backups available.
    4. Use Alternative Documents: If the document is permanently deleted or archived and cannot be restored, you may need to select another document or create a new one based on the business requirements.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SARA (Archive Administration) and SARI (Archive Information System) to manage and view archived documents.
    • Document Management: Understand your organization's document management policies regarding deletion and archiving to prevent future occurrences.
    • User Training: Ensure that users are trained on how to handle documents properly and understand the implications of deleting or archiving documents in the system.

    If you continue to experience issues or need further assistance, consider reaching out to SAP support or your internal SAP helpdesk for more specific guidance tailored to your system configuration.

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