How To Fix CRM_IND_MESSAGE073 - Correct the header and then save

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 073

• Message text: Correct the header and then save

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE073 - Correct the header and then save ?

  The SAP error message CRM_IND_MESSAGE073, which states "Correct the header and then save," typically occurs in the SAP Customer Relationship Management (CRM) module when there are issues with the header data of a transaction or document. This error can arise in various contexts, such as when creating or modifying sales orders, service orders, or other CRM-related documents.
  Causes:
  
  Missing Required Fields: Certain mandatory fields in the header section may not be filled out. This could include fields like customer information, document type, or status.
  Invalid Data: The data entered in the header may not meet the validation criteria set by the system. For example, an invalid customer number or an incorrect date format.
  Inconsistent Data: There may be inconsistencies between the header and item data, such as mismatched currencies or incompatible statuses.
  Authorization Issues: The user may not have the necessary permissions to save the document due to role or authorization restrictions.
  Configuration Issues: There may be issues with the configuration of the CRM system that prevent the document from being saved.
  
  Solutions:
  
  Check Required Fields: Review the header section of the document and ensure that all mandatory fields are filled out correctly.
  Validate Data: Ensure that all data entered is valid and conforms to the expected formats and values. Check for typos or incorrect entries.
  Review Inconsistencies: Look for any inconsistencies between the header and item data. Ensure that the currency, status, and other relevant fields match.
  Check Authorizations: Verify that the user has the necessary authorizations to create or modify the document. If not, consult with your SAP security team to adjust roles and permissions.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to check for any settings that may be causing the error. This may involve reviewing the customizing settings for the CRM module.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like CRM_ORDER, CRM_SERVICE_ORDER, or others related to CRM activities.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered.
  User Documentation: Refer to the user manuals or help documentation for the specific CRM module you are working with for additional guidance on required fields and data validation.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.