How To Fix CRM_IND_MESSAGE071 - Relations for account &1 have active records and cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 071

• Message text: Relations for account &1 have active records and cannot be deleted

What causes this issue?

The selected relationship with the following header details:
Indirect Account ,,- &V1&
Sales Area ,,,,- &V2&
Product Dimension - &V3&
&V4&
has at least one active record and hence cannot be deleted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If you still need to delete this record, request your Administrator to
deactivate all the active records.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE071 - Relations for account &1 have active records and cannot be deleted ?

  The SAP error message CRM_IND_MESSAGE071 indicates that there are active records related to the account you are trying to delete, which prevents the deletion process. This is a common issue in SAP CRM (Customer Relationship Management) systems when there are dependencies or relationships that need to be addressed before an account can be removed.
  
  Cause:
  The error occurs because:
  
  The account has existing relationships or records (such as transactions, activities, or other linked entities) that are still active.
  The system enforces data integrity rules to prevent the deletion of accounts that are still in use or have dependencies.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Active Records:
  
  Use transaction codes like CRMD_ORDER or BP (Business Partner) to check for any active records associated with the account.
  Look for related transactions, activities, or any other linked data that might be preventing the deletion.
  
  
  
  Delete or Deactivate Related Records:
  
  If you find any active records, you will need to