How To Fix CRM_IND_MESSAGE072 - &1 percentage cannot be changed

CRM_IND_MESSAGE072 - Overview

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 072

• Message text: &1 percentage cannot be changed

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Record is active and From Date is in the past

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE072 - &1 percentage cannot be changed ?

  The SAP error message CRM_IND_MESSAGE072 typically indicates that there is an issue with changing the percentage value of a specific field in the CRM system. This error often arises in the context of sales orders, quotations, or other CRM-related documents where percentage values are involved, such as discounts, commissions, or allocations.
  
  Cause:
  
  Business Logic Restrictions: The system may have business rules that prevent changes to certain percentage fields once they have been set. This is often to maintain data integrity or to comply with business processes.
  Status of Document: The document (e.g., sales order, quotation) may be in a status that does not allow changes. For example, if the document is already confirmed or has been processed in some way, changes may be restricted.
  User Authorizations: The user may not have the necessary authorizations to make changes to the percentage field.
  Configuration Settings: There may be specific configuration settings in the CRM system that restrict