How To Fix CRM_IND_MESSAGE058 - Record ID &1: Wholesaler account validation failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IND_MESSAGE - Message class for Indirects

  • Message number: 058

  • Message text: Record ID &1: Wholesaler account validation failed

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IND_MESSAGE058 - Record ID &1: Wholesaler account validation failed ?

    The SAP error message CRM_IND_MESSAGE058, which states "Record ID &1: Wholesaler account validation failed," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the validation of a wholesaler account. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for troubleshooting.

    Causes:

    1. Missing or Incorrect Data: The wholesaler account may be missing required information or may have incorrect data that does not meet the validation criteria.
    2. Account Status: The wholesaler account might be inactive or blocked, preventing it from being validated.
    3. Configuration Issues: There may be issues with the configuration settings related to wholesaler accounts in the CRM system.
    4. Master Data Issues: Problems with the master data related to the wholesaler, such as incorrect relationships or hierarchies, can lead to validation failures.
    5. Authorization Issues: The user attempting to perform the action may not have the necessary authorizations to access or validate the wholesaler account.

    Solutions:

    1. Check Account Data: Review the wholesaler account data for completeness and accuracy. Ensure that all required fields are filled out correctly.
    2. Verify Account Status: Check the status of the wholesaler account in the system. If it is inactive or blocked, you may need to reactivate it or resolve any issues that led to its status.
    3. Review Configuration Settings: Consult with your SAP administrator or functional consultant to ensure that the configuration settings for wholesaler accounts are correct and aligned with business requirements.
    4. Master Data Review: Investigate the master data related to the wholesaler account. Ensure that relationships and hierarchies are correctly set up and that there are no inconsistencies.
    5. Check Authorizations: Ensure that the user has the necessary authorizations to access and validate wholesaler accounts. If not, the user may need to be granted additional permissions.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and edit the wholesaler account details.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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