How To Fix CRM_IND_MESSAGE029 - Both product group and category are blank; you have to enter one of them

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 029

• Message text: Both product group and category are blank; you have to enter one of them

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE029 - Both product group and category are blank; you have to enter one of them ?

  The SAP error message CRM_IND_MESSAGE029 indicates that both the product group and product category fields are blank in a transaction where at least one of them is required. This error typically occurs in the context of creating or updating a product or service in the SAP Customer Relationship Management (CRM) system.
  Cause:
  The error arises when:
  
  You are trying to create or modify a product or service without specifying either a product group or a product category.
  Both fields are mandatory for the transaction you are attempting to perform, and the system requires at least one of them to be filled in.
  
  Solution:
  To resolve this error, you should:
  
  Identify the Transaction: Determine which transaction you are performing that triggered the error.
  Check the Fields: Look for the fields related to product group and product category in the transaction screen.
  Enter Required Information:
  
  Product Group: If applicable, select or enter a valid product group that categorizes the product.
  Product Category: Alternatively, or in addition, select or enter a valid product category that describes the product.
  
  
  Save the Transaction: After entering the required information, try saving the transaction again.
  
  Related Information:
  
  Configuration: Ensure that the product groups and categories are properly configured in your SAP system. You may need to consult with your SAP administrator or functional consultant to verify that the necessary master data exists.
  User Roles and Authorizations: Make sure that your user role has the necessary authorizations to access and modify product groups and categories.
  Documentation: Refer to SAP documentation or help files for more detailed information on product management and the specific fields required in your version of SAP CRM.
  Support: If the issue persists after entering the required information, consider reaching out to your SAP support team for further assistance.
  
  By ensuring that at least one of the required fields (product group or product category) is filled out, you should be able to resolve the error and proceed with your transaction.