How To Fix CRM_IND_MESSAGE027 - Data not saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IND_MESSAGE - Message class for Indirects

  • Message number: 027

  • Message text: Data not saved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IND_MESSAGE027 - Data not saved ?

    The SAP error message CRM_IND_MESSAGE027, which states "Data not saved," typically indicates that there was an issue during the data saving process in the SAP CRM system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.

    Possible Causes:

    1. Validation Errors: The data being saved may not meet the required validation rules. This could be due to missing mandatory fields, incorrect data formats, or values that do not comply with business rules.

    2. Authorization Issues: The user may not have the necessary authorizations to save the data in the CRM system.

    3. Technical Errors: There could be underlying technical issues, such as database connectivity problems, system performance issues, or bugs in the application.

    4. Custom Code Issues: If there are custom enhancements or modifications in the CRM system, they might be causing the error during the save process.

    5. Data Locking: The data being modified might be locked by another user or process, preventing the save operation.

    6. Inconsistent Data: The data being saved may be inconsistent with existing records, leading to a failure in the save operation.

    Solutions:

    1. Check for Validation Errors: Review the data being entered to ensure all mandatory fields are filled out correctly and that the data adheres to the required formats and business rules.

    2. Review Authorizations: Ensure that the user has the necessary permissions to perform the save operation. This can be checked in the user roles and authorizations.

    3. Analyze Technical Logs: Check the system logs (transaction SLG1) for any technical errors or messages that could provide more context about the failure.

    4. Debug Custom Code: If there are custom enhancements, consider debugging the code to identify any issues that may be causing the error.

    5. Check for Data Locks: Use transaction SM12 to check for any locks on the data being modified. If locks are found, coordinate with the relevant users to resolve them.

    6. Data Consistency Check: Ensure that the data being saved is consistent with existing records. This may involve checking related records or dependencies.

    7. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches for known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Display and Delete Locks), and SU53 (Authorization Check) to assist in troubleshooting.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Review SAP documentation related to CRM data management and error handling for additional guidance.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.

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