How To Fix CRM_ICM_UI_OBJ053 - You have been set up as a person responsible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_UI_OBJ - UI messages for Investigative Case management Objects

• Message number: 053

• Message text: You have been set up as a person responsible

What causes this issue?

No persons responsible have been entered.

System Response

Therefore, the system has set you up as a person responsible.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_OBJ053 - You have been set up as a person responsible ?

  The SAP error message CRM_ICM_UI_OBJ053, which states "You have been set up as a person responsible," typically occurs in the SAP Customer Relationship Management (CRM) module when a user tries to perform an action that requires a specific role or responsibility that they do not have.
  Cause:
  
  Role Assignment: The user may not have the necessary role or authorization to perform the action they are attempting. The system is indicating that the user is set up as a person responsible but lacks the required permissions.
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the user's role or responsibilities.
  Data Inconsistencies: There could be inconsistencies in the data related to the user’s responsibilities or the object they are trying to access.
  
  Solution:
  
  Check User Roles: Verify that the user has the appropriate roles assigned in the SAP system. This can be done by checking the user profile in transaction SU01 or by consulting with your SAP security team.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This may involve reviewing the authorization objects related to CRM activities.
  Review Configuration: Check the configuration settings in the CRM system to ensure that they are set up correctly for the user’s role. This may involve looking at the settings for business partners, responsibilities, and organizational structures.
  Consult Documentation: Refer to SAP documentation or notes related to CRM role management and responsibilities to ensure that all settings are correctly configured.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and context of the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and CRMD_ORDER (CRM Order Management) to manage user roles and responsibilities.
  SAP Notes: Search for SAP Notes related to CRM_ICM_UI_OBJ053 for any known issues or patches that may address the error.
  User Training: Ensure that users are trained on their roles and responsibilities within the CRM system to minimize errors related to role assignments.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.