How To Fix CRM_ICM_UI_OBJ002 - Dynamic navigation customizing not defined for this user profile

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_UI_OBJ - UI messages for Investigative Case management Objects

• Message number: 002

• Message text: Dynamic navigation customizing not defined for this user profile

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_OBJ002 - Dynamic navigation customizing not defined for this user profile ?

  The SAP error message "CRM_ICM_UI_OBJ002 Dynamic navigation customizing not defined for this user profile" typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access a dynamic navigation feature that has not been configured for their specific user profile. This can happen in various scenarios, such as when a user tries to access a specific transaction or application that requires certain settings or authorizations that are not in place.
  Cause:
  
  Missing Customization: The dynamic navigation settings for the user profile have not been defined in the system.
  User Profile Issues: The user profile may not be correctly assigned or may not have the necessary authorizations.
  Role Assignment: The user may not have the appropriate roles assigned that include the necessary navigation settings.
  Configuration Errors: There may be errors in the configuration of the dynamic navigation settings in the CRM system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check User Profile Customization:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant section for CRM dynamic navigation customizing.
  Ensure that the dynamic navigation settings are defined for the user profile in question.
  
  
  
  Assign Roles:
  
  Use transaction code PFCG to check the roles assigned to the user.
  Ensure that the user has the necessary roles that include the dynamic navigation settings.
  
  
  
  Maintain User Parameters:
  
  Check if the user parameters are correctly maintained for the user in transaction SU01.
  Ensure that the user has the correct settings that correspond to the dynamic navigation.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator. They can help check the system configuration and user authorizations.
  
  
  
  Check for Notes and Updates:
  
  Look for any SAP Notes or updates related to this error message. Sometimes, SAP releases patches or notes that address specific issues.
  
  
  
  Testing:
  
  After making changes, test the dynamic navigation feature again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO (SAP Reference IMG)
  PFCG (Role Maintenance)
  SU01 (User Maintenance)
  
  
  
  Documentation: Refer to SAP Help documentation for CRM dynamic navigation and user profile management for more detailed guidance.
  
  
  SAP Notes: Search the SAP Support Portal for any relevant notes that might address this specific error message.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the "CRM_ICM_UI_OBJ002" error message in SAP CRM.