How To Fix CRM_ICM_UI_OBJ001 - Navigation decriptor not provided; navigation canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_UI_OBJ - UI messages for Investigative Case management Objects

• Message number: 001

• Message text: Navigation decriptor not provided; navigation canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_OBJ001 - Navigation decriptor not provided; navigation canceled ?

  The SAP error message "CRM_ICM_UI_OBJ001 Navigation descriptor not provided; navigation canceled" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when using the Internet Communication Manager (ICM) or when navigating through the CRM user interface.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing Navigation Descriptor: The navigation descriptor, which is essential for defining how the user interface should behave during navigation, is not provided or is incorrectly configured.
  
  
  Configuration Issues: There may be issues with the configuration of the CRM system, such as missing or incorrect settings in the UI configuration.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the specific navigation object or UI component.
  
  
  System Bugs or Incompatibilities: There may be bugs in the version of SAP CRM being used or incompatibilities with other components.
  
  
  Solution:
  To resolve this error, you can try the following steps:
  
  
  Check Navigation Descriptor:
  
  Ensure that the navigation descriptor is correctly defined in the system. This may involve checking the configuration settings in the SAP CRM system.
  
  
  
  Review Configuration:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check the configuration settings related to the UI and navigation.
  Ensure that all necessary components and settings are in place.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to access the navigation object. You can check this in the user roles and authorizations.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address this specific error. You can search the SAP Support Portal for relevant notes.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the browser cache or the SAP GUI cache can resolve UI-related issues.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation for any specific instructions related to the navigation descriptor and UI configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Notes: Regularly check for SAP Notes related to CRM and UI issues, as they can provide fixes or workarounds.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_ICM_UI_OBJ001 Navigation descriptor not provided; navigation canceled" error in your SAP CRM system.