How To Fix CRM_ICM_UI_ACT000 - Relationships not copied

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_UI_ACT - ICM activity message class

• Message number: 000

• Message text: Relationships not copied

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_ACT000 - Relationships not copied ?

  The SAP error message "CRM_ICM_UI_ACT000 Relationships not copied" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with copying relationships between business objects, such as when creating or modifying a transaction or document.
  Cause:
  
  Missing Configuration: The relationships between business objects may not be properly configured in the system.
  Inconsistent Data: There may be inconsistencies or missing data in the source or target objects that prevent the relationships from being copied.
  Authorization Issues: The user may not have the necessary authorizations to copy relationships.
  Custom Development: If there are custom enhancements or modifications in the system, they may interfere with the standard behavior of relationship copying.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM being used.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the business object relationships in the SAP CRM system. Ensure that the relationships are defined correctly in the customizing settings.
  Data Consistency: Verify that the source and target objects have all the necessary data and that there are no inconsistencies. Check for missing mandatory fields or incorrect data types.
  Authorization Check: Ensure that the user has the appropriate authorizations to perform the action that is causing the error. This can be checked in the user roles and authorizations.
  Review Custom Code: If there are any custom developments, review the code to ensure that it does not interfere with the standard functionality of copying relationships.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. Applying the latest patches or updates may resolve the issue.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise in ABAP or SAP CRM.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the configuration and behavior of business object relationships.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.