How To Fix CRM_ICM_UI011 - Enter a valid tree width

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_UI -

• Message number: 011

• Message text: Enter a valid tree width

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI011 - Enter a valid tree width ?

  The SAP error message CRM_ICM_UI011 "Enter a valid tree width" typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with the Interactive Communication Management (ICM) component. This error is related to the configuration of the tree structure in the user interface, which is often used for displaying hierarchical data.
  Cause:
  The error is usually triggered when:
  
  Invalid Input: The user has entered an invalid value for the tree width, which does not meet the expected criteria (e.g., it may be too small or too large).
  Configuration Issues: There may be issues with the configuration settings for the tree display in the CRM system.
  User Interface Settings: The settings for the user interface may not be properly defined, leading to this error when trying to render the tree structure.
  
  Solution:
  To resolve the error, you can try the following steps:
  
  
  Check Input Values: Ensure that the value you are entering for the tree width is valid. It should be within the acceptable range defined by the system.
  
  
  Review Configuration:
  
  Go to the relevant configuration settings in the SAP CRM system.
  Check the settings related to the tree structure and ensure that they are correctly defined.
  
  
  
  Adjust User Interface Settings:
  
  If you have access to the user interface settings, review them to ensure that the tree width is set to a valid value.
  You may need to consult with your SAP administrator or technical team to adjust these settings.
  
  
  
  Clear Cache: Sometimes, clearing the cache of the browser or the SAP GUI can help resolve display issues.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your CRM system for any known issues or additional configuration steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps specific to your system version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Forums: Look for discussions in SAP community forums where other users may have encountered and resolved similar issues.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ICM_UI011 error in your SAP system.