How To Fix CRM_ICM_UI000 - Security settings are not maintained, contact your system administrator.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ICM_UI -

  • Message number: 000

  • Message text: Security settings are not maintained, contact your system administrator.

  • Show details Hide details
  • What causes this issue?

    Investigative Case Management Security settings are not maintained
    appropriatly. Please contact your system administrator.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Access Control Engine General Parameters are not set up. Consult the
    Investigative Case Management configuaration guidelines to see how to
    configure the Access Control Engine General Parameters.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ICM_UI000 - Security settings are not maintained, contact your system administrator. ?

    The SAP error message "CRM_ICM_UI000 Security settings are not maintained, contact your system administrator" typically indicates that there are issues with the security settings related to the Internet Communication Manager (ICM) or the specific user roles and authorizations required to access certain functionalities within the SAP CRM system.

    Cause:

    1. Missing Authorizations: The user may not have the necessary authorizations to access the CRM application or specific transactions.
    2. ICM Configuration Issues: The Internet Communication Manager may not be properly configured to handle the requests, or the security settings for the ICM are not set up correctly.
    3. Role Assignment: The user may not be assigned the correct roles that include the necessary permissions for the CRM functionalities.
    4. Profile Parameters: Certain profile parameters related to security settings may not be configured correctly in the SAP system.

    Solution:

    1. Check User Authorizations:

      • Verify that the user has the necessary roles assigned. You can do this by checking the user’s profile in transaction SU01 or PFCG.
      • Ensure that the roles assigned to the user include the necessary authorizations for accessing the CRM functionalities.
    2. Review ICM Configuration:

      • Check the ICM settings in transaction RZ10 or RZ11 to ensure that the parameters related to security are correctly configured.
      • Ensure that the ICM is properly set up to handle HTTP/HTTPS requests.
    3. Adjust Security Settings:

      • If you have access, review the security settings in transaction S_USER_AUTH to ensure that the necessary authorizations are maintained.
      • Consult with your system administrator to ensure that the security settings are aligned with the organization's policies.
    4. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that need to be applied.
    5. Contact System Administrator:

      • If you are unable to resolve the issue, contact your system administrator or SAP Basis team for further assistance. They can help diagnose the problem and make necessary adjustments to the system configuration.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • RZ10: Profile Parameter Maintenance
      • RZ11: Display Profile Parameter
    • SAP Documentation: Refer to the official SAP documentation for detailed information on ICM configuration and security settings.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the issue related to the "CRM_ICM_UI000" error message.

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