How To Fix CRM_ICM_UI_ACT002 - Main party involved must be a person and not an organization

CRM_ICM_UI_ACT002 - Overview

• Message type: E = Error

• Message class: CRM_ICM_UI_ACT - ICM activity message class

• Message number: 002

• Message text: Main party involved must be a person and not an organization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_ACT002 - Main party involved must be a person and not an organization ?

  The SAP error message "CRM_ICM_UI_ACT002: Main party involved must be a person and not an organization" typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to create or modify a business transaction (like a service request, activity, or interaction) and the system expects the main party involved to be a person (individual) rather than an organization (company or group).
  
  Cause:
  
  Incorrect Party Type: The main party involved in the transaction is set as an organization instead of a person. This can happen if the wrong business partner type is selected when creating or editing the transaction.
  Configuration Settings: The system configuration may require that certain transactions must involve a person as the main party, which is common in scenarios where personal interaction is necessary.
  Data Entry Error: During data entry, the user may have mistakenly selected an organization instead of a person.
  
  
  Solution:
  
  
  Change the Main Party: 
  
  Go to the transaction