How To Fix CRM_ICM_REL076 - Created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 076

• Message text: Created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL076 - Created ?

  The SAP error message CRM_ICM_REL076 typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of the Interaction Center (IC) and its integration with other components. This error message can occur due to various reasons, often related to the configuration or data inconsistencies in the system.
  Cause:
  
  Data Inconsistency: The error may arise from inconsistencies in the data being processed, such as missing or incorrect information in the business partner, transaction, or interaction records.
  Configuration Issues: Incorrect configuration settings in the CRM system or in the Interaction Center can lead to this error.
  Authorization Problems: Users may not have the necessary authorizations to perform certain actions, leading to this error message.
  Integration Issues: Problems with the integration between CRM and other SAP modules or external systems can also trigger this error.
  
  Solution:
  
  Check Data Consistency: Review the data related to the transaction or interaction that triggered the error. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Configuration Settings: Verify the configuration settings in the CRM system, especially those related to the Interaction Center. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user encountering the error has the appropriate authorizations to perform the action. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Integration Review: If the error is related to integration with other systems, check the integration settings and logs for any issues. Ensure that all interfaces are functioning correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases patches and updates that can resolve known issues.
  Debugging: If the issue persists, consider enabling debugging to trace the exact point of failure in the code. This may require assistance from a technical consultant or developer.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and Interaction Center for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the CRM_ICM_REL076 error and implement a suitable solution.