How To Fix CRM_ICM_REL077 - Deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 077

• Message text: Deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL077 - Deleted ?

  The SAP error message CRM_ICM_REL077 typically indicates that a certain object or relationship has been deleted or is no longer available in the system. This error can occur in various contexts within the SAP Customer Relationship Management (CRM) module, particularly when dealing with interactions, transactions, or relationships that reference deleted entities.
  Cause:
  
  Deleted Object: The most common cause is that the object (such as a business partner, transaction, or interaction record) that the system is trying to access has been deleted.
  Data Inconsistency: There may be inconsistencies in the database where references to deleted objects still exist.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to attempts to access non-existent relationships or objects.
  
  Solution:
  
  Check Object Status: Verify if the object that is being referenced in the error message has indeed been deleted. You can do this by checking the relevant tables or using transaction codes like BP (Business Partner) or CRM_ORDER (for orders).
  Data Consistency Check: Run consistency checks in the system to identify and resolve any inconsistencies. This can often be done using transaction codes like SLG1 (Application Log) to check for logs related to the error.
  Recreate Deleted Objects: If the deletion was accidental, you may need to recreate the deleted object or restore it from a backup if available.
  Review Custom Code: If there are custom developments or enhancements in your CRM system, review them to ensure they are not causing the issue by referencing deleted objects.
  Consult Documentation: Check SAP Notes and documentation for any known issues or patches related to this error message. SAP Support may have specific recommendations based on the version of your system.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRM_ORDER, and SLG1 for troubleshooting.
  SAP Notes: Search the SAP Support Portal for notes related to CRM_ICM_REL077 for any specific fixes or recommendations.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ICM_REL077 error in your SAP system.