How To Fix CRM_ICM_REL058 - Note created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 058

• Message text: Note created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL058 - Note created ?

  The SAP error message CRM_ICM_REL058 typically indicates that a note has been created in the system, but there may be issues related to its processing or status. This error can occur in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interaction center (IC) functionalities.
  Cause:
  
  Incomplete Data: The note may not have all the required information filled out, leading to issues in processing.
  System Configuration: There may be configuration issues in the CRM system that prevent the note from being processed correctly.
  Authorization Issues: The user may not have the necessary permissions to create or modify notes.
  Technical Errors: There could be underlying technical issues, such as database problems or system bugs.
  
  Solution:
  
  Check Note Details: Review the details of the note that was created to ensure all required fields are filled out correctly.
  Review Configuration: Check the configuration settings in the CRM system to ensure they are set up correctly for note processing.
  User Authorizations: Verify that the user has the appropriate authorizations to create and manage notes in the system.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches/updates.
  Consult Documentation: Review the official SAP documentation for CRM and ICM to ensure that all processes are being followed correctly.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to CRM_ICM_REL058 in the SAP Support Portal. These notes may provide fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes in CRM that may help in troubleshooting, such as CRM_ORDER or CRM_NOTE.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_ICM_REL058 error and implement a suitable solution.