How To Fix CRM_ICM_REL056 - Relationship deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 056

• Message text: Relationship deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL056 - Relationship deleted ?

  The SAP error message CRM_ICM_REL056, which states "Relationship deleted," typically occurs in the context of SAP Customer Relationship Management (CRM) when a relationship between business partners or objects has been deleted or is no longer valid. This can happen for various reasons, such as data inconsistencies, manual deletions, or issues during data migration.
  Causes:
  
  Manual Deletion: A user may have manually deleted the relationship between business partners or objects.
  Data Migration Issues: During data migration or system upgrades, relationships may not have been properly transferred or may have been inadvertently deleted.
  Business Logic: Certain business processes or workflows may automatically delete relationships based on specific conditions or rules.
  Data Inconsistencies: There may be inconsistencies in the underlying data that lead to the relationship being flagged as deleted.
  
  Solutions:
  
  Check Relationship Status: Verify the status of the relationship in the system. You can do this by navigating to the relevant business partner or object and checking the relationships tab.
  Recreate the Relationship: If the relationship was deleted in error, you can recreate it by using the appropriate transaction code (e.g., BP for business partners) and adding the relationship back.
  Data Consistency Check: Run data consistency checks to identify any inconsistencies in the data that may have led to the deletion of the relationship.
  Review Change Logs: Check the change logs to see if there are any records of when and why the relationship was deleted. This can provide insights into whether it was a manual action or a system-triggered event.
  Consult Documentation: Review any relevant documentation or configuration settings that may affect how relationships are managed in your SAP CRM system.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for managing CRM orders), and CRMD_ORDERADM_H (for order administration).
  SAP Notes: Check for any SAP Notes related to CRM relationship management that may provide additional insights or patches for known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage relationships, as lack of permissions can sometimes lead to misleading error messages.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_ICM_REL056 error message.